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All of us at Denommee Plumbing, Heating & Cooling strive to offer our customers the best experience possible. Everyone from our office staff to expert technician team take pride in working hard to provide our customers top-of-class products and service at a fair price. We hope our efforts meet or exceed exceed expectations.
Genuine, honest, feedback helps us transparently improve our processes, approaches and services. Our team thanks you for taking the time to learn about our work with others and for leaving your feedback for future visitors.
Edit: another pipe burst 20 mins after they left and they came right back and fixed that one too.
Rich W
I contacted this company to address a noisy air compressor on my heat pump, and it was an absolute nightmare. I scheduled an appointment a week in advance and took time off work to be home during the two-hour window they provided. An hour into the window, they called to inform me that they had no one available to fulfill the appointment and asked to reschedule.
Despite the inconvenience, I agreed to a later two-hour window that same day, as I couldn’t take more time off work. Once again, I waited for them, only to find out that their technician canceled the second appointment without even speaking with me and gave me no other alternative.
Since then, I’ve left multiple messages attempting to reschedule, but they have completely ignored me. No returned calls, no new appointment—nothing. They wasted my time and left me with a still-broken compressor.
This company is unreliable, unprofessional, and unresponsive. If you value your time and want your problem fixed, do yourself a favor and find another service provider. I will never work with them again.
Denommee is highly recommended for your Electrical/HVAC needs
We would recommend Denommee and Jared and Cameron without reservation.
Glenn
Denommee team, who we will gladly recommend.
Jeremy was very thorough in explaining the equipment, differences, costs, what all entails, better than any other individual or company, and priced the job very reasonably.
Alex, Nate and Charlie did a fantastic job! They were on time, communicative, polite, very professional, especially when they did NOT have to cut through the ceiling, but managed with planning and braun.to get the equipment in that small space , including the drip pan! Brilliant! These guys saved me from having to hire a carpenter, and that saved me alot! Feeling the best AC ever and totally worth it! Thanks so much!
We’ve used Denommee for plumbing issues in the past, and will continue to use their services in the future. Thank you!!
More recently, John and Aiden were able to solve an unusual issue that popped up with one of our sink drains.
Overall, everyone we've worked with at Denommee has been friendly, professional, knowledgeable, and treated our home with care.
From start to finish we had great service. Technicians Matt, Tyler and Cam were professional and efficient. All schedulers were always courteous and helpful. Thank you to Amanda who assisted with Mass Saves and to Rick who got the project started. This was a project that we had some difficulties with until we connected with Denommee to get the job done. Thank you !
I would not hesitate to recommend
Denomme Plumbing to my neighbors in Westford, MA.
Professional, timely, would and will use again.
I'm not a plumber, or a handyman. But Denommee worked with me. I was able to do the drywall, tiling, and painting. Denommee helped me get the plumbing done without incident.
Now it's done! Would not have gotten this done without Denommee.
Thank you!
Both parent in later 80’s and had an issue.
I called Denommee’s in the afternoon before a holiday having no idea what was happening, and they sent someone immediately!!
The gentleman that came was very thorough and found the issue another company couldn't.
We will be using them for all future needs.
I strongly recommend Mike Riley and Denommee Plumbing, Heating & Cooling, Inc. to anyone in need of their services. I definitely will use them in the future.
Brenda Abanavas
They informed me that I would be reimbursed the cost of the water heater, but would be responsible for labor. Manufacturer told us the same. No problem. We were ultimately reimbursed for the wholesale cost of the unit, but were charged full retail. They indicated that we had agreed to the fixed price and basically “tough.” They further (twice) refused to provide an itemized breakdown of parts/labor. I recently had a new like water heater installed at another property we own, and the cost was only $50 more than my warranty repair from Denommee.
Their work is fine, I have no problems with it. I find their practices and explanations to be at the very least deceptive.
Thank you Denommee Plumbing and Heating for a fantastic product and sending a great technician!
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Our Best Regards - Amazing company for any situation, wonderful workers and impeccable professionalism. Would recommend to anyone for any job!Breanna A. 12/19/2018
- Had them come out on 3 separate occasions to fix the SAME problem with our gas water heater. Wouldn’t give us a quote prior to doing any work which was a big red flag. If I already paid you once to fix a problem, why am I having to pay you a second & third time to fix the same exact problem that we called you out for in the first place? Ended up having to replace the water heater entirely so those 3 “repairs” was a complete waste of money. Buyer beware. Never do business with a company that won’t give you a repair quote prior to doing any work.Kristen R. 11/11/2021
- We had an emergency situation today and didn’t know where to turn. Another company kept us waiting for two hours to then say they couldn’t reach their on call guy (i had to ask after that long wait, amazing they had to be pushed to then tell us situation and not follow up). I then asked around and a friend recommended your company. Super quick turn around, great communication and follow through, and Justin our tech was fantastic! He resolved issue and even helped tell us what we could do to avoid a similar issue moving forward (we have harsh well water and doing damage to our pipes and appliances). He wrote everything out and we will definitely be following up with your company to get that work done. Sundays can be unexpected but your staff made this easier, and didn’t take advantage of us financially in moment!! You have earned a new customer for sure �Stacy S. 2/25/2018
- They are so pleasant to deal with and so knowledgeable. Phin and Alex were the technicians who did two jobs for me yesterday. They were so friendly and did the jobs quickly and cleaned up nicely afterward. I recommend them highly. Also the administrative person who answered my call was wonderful.Judy B. 2/03/2023
- My husband and I were so pleased with the HONEST work done. Very polite, very professional and just simply the best. They will be the only company I will call.Charlene S. 10/08/2019
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